A common statement that people make about all sorts of things is that bigger is better, and a big part of the reason why that is the case has to do with the fact that they assume that the bigger a service provider is the more likely they would be to give you the level of service you need to stay on top of things once all has been said and is now out of the way. The truth of the situation is that you might not want to follow this sort of thing when it comes to outsourced accounting services, though.
Bigger firms usually have a lot of clients, and unless you are the owner of an enormous company or a startup that has made headlines recently you would not want to go for them since they probably won’t even give you the time of day. This doesn’t mean that they wouldn’t take you on as a client, though. Such big firms would be more than happy to take your money, it’s just after they have taken your money they might not give you the kind of service that you had been hoping to receive.
Smaller firms are more likely to give you a more personalized form of service. If you ever have an issue you can just ring them up, and this might just lead to a more efficient workflow on both sides of the exchange. Just because a firm is smaller doesn’t mean that it isn’t great. It’s a competitive market, and some firms want to stick to a smaller list of clients so that they are better able to manage it. Being part of this small group can be beneficial.